When you visit our website, certain information is collected automatically through cookies and similar technologies:

• Usage Data: Pages visited, time spent on pages, referring URLs, browser type, device type, operating system, and IP address.
• Cookies and Tracking Technologies: We use cookies and similar tools to analyse website traffic, improve user experience, and support our marketing efforts. See Section 5 for more details.

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information about our services.
• To send newsletters, promotional content, and service updates (only with your consent).
• To analyse website usage and improve site performance, content, and user experience.
• To manage our customer relationships through our CRM tools.
• To comply with applicable legal obligations.

We use trusted third-party services to operate and improve our website. These services may collect or process your data on our behalf.

Service — Purpose

Google Analytics — Website traffic analysis and visitor behaviour tracking
Zoho CRM & Zoho Tools — Managing enquiries, customer communications, and business workflows
Social Media Platforms — Embedded content and social sharing functionality (e.g., Facebook, Instagram, LinkedIn)
Chat / Support Widget — Real-time visitor support and communication

Each of these providers operates under their own privacy policies. We encourage you to review their respective policies for details on how they handle your data.

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party tools and platforms that help us operate our business, under appropriate data protection agreements.
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of that transaction.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality (e.g., navigation, form submissions).
• Analytics Cookies: Used by Google Analytics to collect anonymised data about how visitors use our website.
• Marketing / Third-Party Cookies: Placed by social media platforms and other third-party tools for content embedding and ad performance tracking.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific or all websites
• Set preferences for first-party and third-party cookies

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

• Contact form submissions: Retained for up to 24 months unless an ongoing business relationship exists.
• Newsletter subscriber data: Retained until you unsubscribe.
• Analytics data: Retained in accordance with Google Analytics data retention settings.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Withdraw Consent: Withdraw consent for newsletter subscriptions or marketing communications at any time.
• Objection: Object to certain processing activities, such as direct marketing.

To exercise any of these rights, please contact us at:

sales@forzateks.com

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any changes will be posted on this page with an updated Last Updated date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Forzatek Solutions LLP
Kozhikode, Kerala, India
Email: sales@forzateks.com